HIPAA Compliance Policy

House of Loreto – 2812 Harvard Ave NW, Canton, OH 44709

At House of Loreto, we are committed to protecting the privacy and security of our residents’ health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). This policy outlines how we collect, use, disclose, and safeguard Protected Health Information (PHI) to ensure compliance with federal regulations.

What is Protected Health Information (PHI)?

PHI includes any information related to a resident’s health, treatment, or payment for healthcare services that can be linked to an individual. This may include:

Medical records and history
Diagnoses and treatment plans
Billing and insurance information
Personal details such as name, address, and date of birth

How We Use and Disclose PHI

We use PHI strictly for permitted purposes, including:

Treatment – Coordinating care with healthcare providers, nurses, and specialists.
Payment – Processing billing and insurance claims.
Healthcare Operations – Improving the quality of care, staff training, and facility management.
Legal Requirements – Disclosing information when required by law, such as public health reporting or legal investigations.

We will not share PHI for marketing or other non-healthcare-related purposes without written consent.

Resident Rights Under HIPAA

Residents and their authorized representatives have the right to:

Access their medical records and request copies.
Request corrections to inaccurate health information.
Restrict certain uses or disclosures of PHI.
Receive an accounting of disclosures (a record of who has accessed their PHI).
File a complaint if they believe their privacy rights have been violated.

How We Protect Your Information

House of Loreto has implemented administrative, technical, and physical safeguards to ensure the confidentiality and security of PHI, including:

Secure electronic health records (EHR) systems with restricted access.
Staff training on HIPAA compliance and privacy protocols.
Strict access controls to limit PHI disclosure to only authorized personnel.
Secure storage and disposal of physical and digital health records.

Reporting HIPAA Concerns

If you have concerns about how your health information is handled or believe your HIPAA rights have been violated, you may contact:

House of Loreto Compliance Officer
2812 Harvard Ave NW, Canton, OH 44709
houseofloretomarketing@gmail.com

If issues are not resolved, you may file a complaint with the U.S. Department of Health & Human Services (HHS) Office for Civil Rights at www.hhs.gov/ocr.

House of Loreto is dedicated to upholding the highest standards of privacy and care for all residents. Thank you for trusting us with your healthcare needs.

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